Copyright (c) 2001-2002 Guido Walt, guido.walt@wear-management.ch Verbatim copying and distribution of this entire page/article is permitted in any medium, provided this notice is preserved. \h3 {Un amico è come il sole: che tu lo veda o no, c'è sempre !} \h2 {World Maintenance Forum - 2009} \img {img/wmf/wmf_380.jpg} {} {} \p {27 to 28 November 2009,\n International Exchange Center of the Library of the Guangzhou University,\n Guangzhou – China} \img {img/wmf/guangzhou.jpg} {} {Guangzhou China, capital of Guangdong Province.} \img {img/wmf/entree_hotel.jpg} {} {Welcome to the World Maintenance Forum - The University Town International Hotel.} \h3 {27 November 2009\n Morning: Plenary Session at the Library of Guangzhou University} \img {img/wmf/yi_zuo_yong_640.jpg} {} {Mr. Yi Zuo Yong, Secretary Of CPC, Guangzhou University (China)\n Welcome and Congratulations to the World Maintenance Forum} \img {img/wmf/pictures.jpg} {} {Teamwork between Professor Ivo Cala (HR) and Svend Aage West (DK),\n supervised by Mr. Drago Frkovic (HR), President HDO - Croatian Maintenance Society} \img {img/wmf/ch085_640.jpg} {} {Mr. Guido Walt, Chairman World Maintenance Forum: Think global – Act local!} \img {img/wmf/guangzhou_opening_wout.jpg} {} {Mr. Wout Theuws (Netherlands / Belgium): Maintaining during the recession period.} \img {img/wmf/guangzhou_opening_li_baowen.jpg} {} {Mr. Li Baowen, Vice Chairman World Maintenance Forum (China): Time Character-E-maintenance.} \img {img/wmf/guangzhou_opening.jpg} {} {Just before the coffee break.} \img {img/wmf/coffee_break_640.jpg} {} {Coffee break.} \img {img/wmf/guangzhou_opening_prof_chan_tung.jpg} {} {Mr. Chan Tung (US): Maintenance Education and e-learning in the US.} \img {img/wmf/guangzhou_bill_holmes.jpg} {} {Mr. Bill Holmes (Australia): Lessons From Benchmarking Studies Of Best Practice Maintenance Operations} \img {img/wmf/guangzhou_alan_wilson.jpg} {} {Mr. Alan Wilson (UK): Preparing Asset Maintenance Management Strategies for the new era.} \h3 {27 November 2009\n Afternoon: Session 3 - Maintenance education} \img {img/wmf/svend_aage_west.jpg} {} {Mr. Svend Aage West (Denmark): Maintenance Management Education in Europe.} \img {img/wmf/training_001.jpg} {} {Changes must be seen as an opportunity.} \img {img/wmf/tim_zaal_640.jpg} {} {Mr. Tim Zaal (The Netherlands): Operational Excellence as driver for Maintenance Management Master Program.} \img {img/wmf/training_wsh_09_640.jpg} {} {4 speakers on the arena: Tim Zaal (NL), Svend Aage West (DK), Mr. Chan Tung (US), Mr. Chen Yangzhi (China).} \h3 {28 November 2009\n Morning: Session 6: Maintenance education} \img {img/wmf/claudio_boer_640.jpg} {} {Dr. Ing, Ph.D. Claudio Boër (CH) , Chair IMS: The role of IMS in the World of Maintenance.} \h3 {Closing session} \img {img/wmf/closing_salle.jpg} {} {Full house.} \img {img/wmf/closing_declaration_05_640.jpg} {} {All initiators and Committee members signing the declaration.} \h3 {Exhibition} \img {img/wmf/guangzhou_exhibition_omaintec_3n.jpg} {} {Discussion about future projects.} \img {img/wmf/omaintec_002.jpg} {} {Dr. Zohair ALSARRAJ (Saudi-Arabia) and Dr. Mohammad ALFOUZAN (Lebanon).} \img {img/wmf/omaintec.jpg} {} {Exchange of information.} \img {img/wmf/guangzhou_exhibition_4n.jpg} {} {An excellent opportunity.} \h3 {Industrial visit:\n China Petroleum & Chemical Corporation Guangzhou Company} \img {img/wmf/industrial_visit_01_640.jpg} {} {The group.} \img {img/wmf/industrial_visit_02_640.jpg} {} {Practice with TnPM.} \h3 {Evening Reception & Students performance} \img {img/wmf/student_performance.jpg} {} {Outstanding performances.} \h3 {City night view on Pearl River} \img {img/wmf/river_boat_640.jpg} {} {Our river boat.} \img {img/wmf/river_party_640.jpg} {} {An unforgettable river party.} \img {img/wmf/river_boat_dr_madani.jpg} {} {Dr. Mahmoud A. Madani (Saudi Arabia) and his wife, Mr. Alan Wilson.} \img {img/wmf/boat_01_640.jpg} {} {Mrs. Si Donghui (left) and Mr. Chan Tung (right).} \img {img/wmf/river_party_002.jpg} {} {Li Baowen (China), Sven Aage West (DK) and Mrs. Walt (CH).} \h3 {Tai chi} \img {img/wmf/tai_chi_n.jpg} {} {07am: Ti chi in front of The University Town International Hotel.} \h3 {The staff} \img {img/wmf/staff_640.jpg} {} {Happy days.} \h3 {Tourisme} \img {img/wmf/tourisme_640.jpg} {} {Sight seeing in the old town of Guangzhou.} \h2 {OMAINTEC 2009 - Conference and Exhibition\n 8th Operation and Maintenance Conference in the Arab Countries} \img {img/beirut/omaintec.jpg} {} {} \p {06 to 09 July 2009, Habtoor Grand Hotel, Beirut, Lebanon} \img {img/beirut/2009_corniche.jpg} {} {Beirut - La Corniche} \h3 {Opening Ceremony} \img {img/beirut/2009_cameras.jpg} {} {Cameras ready for the Opening Ceremony} \p {\BKey messages from the Omaintec Institute:\b\n Dr. Zohair ALSARRAJ mentioned the needs for training and education on all levels.\n Dr. Mohammad Fouzan, Institute Chairman, announced the 5th birthday of the Omaintec Institute and pointed out the objectives of the institute.\n Mr. HE Dr. Moh'd Jawad Khatiefah, Minister of Health would like to implement a Common Arab Plan.\n Mr. Ghazi Al-Aridi, Minister of Public Work and Transport, Lebanon proposed to include maintenance in any investment plan.} \h3 {Plenary Session and Panel Discussion:} \img {img/beirut/2009_plenary_session.jpg} {} {Plenary Session} \p {Chairman: Eng. Fadi Nammar,\n Rapporteur: Eng. Abdulhadi Al-Shiekh} {Mr. Marcelo Aliendre Garcia (PE) focused on 3 key words:\n - Asset environment\n - Business strategy\n - Company culture.\n Take care about people and processes.} \img {img/beirut/2009_marcelo_aliendre_garcia.jpg} {} {Mr. Marcelo Aliendre Garcia from Peru.} \p {Mr. Alan Wilson (UK) put in front the Asset Management Strategy Development.} {Mr. Svend Age West (DK) explained the Danish Education approach.} {Dr. Ali Zuashkiani (CA): "Aquisition costs are a small part of the total costs."} {Dr. Ramzi Salha (Lebanon) was asking how to assess trainees in function of the market needs.} {Dr. Saad Al Shayeb (Saudi Arabia) was proposing "Vocational Standards" including definitions of professional skills. The scope will be to fight against unemployment of youth.\n Dr. Saad Al Shayeb would like to implement a similar framework as in Europe.} {Mr. Tarek Salem El Bakly underlined the message of Dr. Saad Al Shayeb. The vocational process is very important but we have to measure the achieved competencies.\n Let's introduce a Quality-Circle. Actually, we have to consider 180 professions - we need standards.\n The Institute for Operation and Maintenance will have an important role to play.} {M. Abdulaziz Al Henty (Saudi Arabia) proposed a Career Management for Technicians and Engineers. We need new leaders for the future! A corresponding Development Plan has to be established.} \h3 {Regional Experience in Maintenance: The Royal Commission for Jubail and Yanbu - Saudi Arabia} \p {Eng. Mohammed Hussain Sheariya (Saudi Arabia) was explaining the importance of applying New Technology Material (GEO Textile) in Royal Commission projects.} {Mr. Basem M. Al-Shabraweshi (Saudi Arabia) explained the heavy meteorological conditions in some areas: Wear and corrosion are the main-issues: New concrete mixtures would have a big potential.} {Eng. Musa E.Al-Malki (Saudi Arabia) explained the Summer Maintenance Program for educational facilities.} {Eng. Sultan AlKhuraissi (Saudi Arabia) fokused on the importance of Corporate Knowledge which cannot managed through an EAM.\n EAM is a tool!} {Eng. Saleh Al-Zahrani (Saudi Arabia) explained the Relancing of Landscape Planting in Jubail-City.} \img {img/beirut/2009_royal_commission.jpg} {} {Mr. Basim El Zahab (Saudi Arabia), Events Director, is congratulating the Chairman Engr. Fasal M. Omar Binsiddiq,\n Royal Commission For Al-Jubail and Yanbu (RCJY), Saudi Arabia.} \h3 {Maintenance in Hospitals} \img {img/beirut/2009_hospitals.jpg} {} {The speakers under the chairmanship of Eng. Essmat Essa, Ministry of Health, Saudi Arabia.} \p {Dr. Hebatalrahamam Ahmed (Egypt) would like to promote emergency plans for hospitals - including the role of maintenance.} {Professor Dr. Eng. Mohammad Samir Tuleimat explained the hidden costs in hospitals.There is a lack of planing and the equipments are not user-friendly. The total costs of ownership can be very high. We need a specialized "Medical Maintenance" for reducing indirect costs.} {Eng. Waffaa Mohamed Morsi Mohamed (Egypt) focused on Hazardous Waste. She showed good and bad examples.\n "We are confronted with a problem of culture on all levels!"} {Eng. Fayad Daraghmesh (Saudi Arabia) would like to introduce procedures for risk analyzes - procedures based on FMEA.} {Dr. Hashem Al Fadel (JO) is convinced that smart FM Strategic Plans need a measurable acceptance. Neutral audit teams and the use of existing quality tools (as ISO 9000, continuous improvement, BSC and Six Sigma) are essential for any health care operation management.} \img {img/beirut/2009_dr_hebatal.jpg} {} {Congratulations to Dr. Hebatalrahamam Ahmed (Egypt) from the HBRC, Egypt.} \h3 {Congress Dinner} \img {img/beirut/2009_congress_dinner.jpg} {} {The Congress Dinner.} \h3 {Workshop: Development of Maintenance Skills through Education and Training, Qualification and Assessments} \p {Workshop instructor: Guido Walt (CH)} {The role of standards is under-estimated: Standards are the scaffolding for developing Management approaches. Maintenance Management software, TPM, RCM, FMECA and other products or techniques are tools for supporting the Maintenance Management approach.\n Maintenance means leadership and communication on all levels. The qualification of maintenance personnel has to be implemented in such a way that the top-down as well as bottom-up information is effective.\n Qualifications and assessments allow taking responsibility in the frame of Integrity Management. Integrity Management includes Quality- and Safety Management, Environment and Social Responsibility.} {\BCOURSE CONTENT:\b\n - Importance of maintenance, Terminology – Definitions\n - Life Cycle Aspects\n - Maintenance Objectives\n - Responsibility of Maintenance\n - Maintenance Process\n - Maintenance Support - Resource Management - Sub-Contracting\n - Measurement, Analysis, Improvements and Repair\n - Continuous Improvement, TnPM\n - Safety and Environment.} \img {img/beirut/2009_tnpm.jpg} {} {Workshop: Mr. Li Baowen (CN) explaining the TnPM Strategy, based on the Chinese philosophy.} \h3 {Jeopardy} \img {img/beirut/2009_jeopardy.jpg} {} {Dr. Zohair ALSARRAJ (Saudi Arabia) explaining the rules of Jeopardy.} \h3 {Exhibition} \img {img/beirut/2009_saudi_oger.jpg} {} {The booth of Saudi Oger Ltd.} \p {Guido Walt\n Member Arab Institute of Operation & Maintenance - OMAINTEC} \h2 {2nd Pan European Workshop about Maintenance Management Education and Training} \p {25 June 2009, Robert Gordon University, Aberdeen (UK)} \img {img/euromaint/union_street.jpg} {Aberdeen} {Union street.} \img {img/euromaint/rgu.jpg} {Aberdeen} {The Robert Gordon University, Aberdeen.} \p {\BProgram:\b\n - The European Expert Network in Maintenance Education\n - Training on the Job, relation with Guidelines for Teaching / Education\n - Sharing Teaching Material and how to organize international cooperation\n - Development and Coordination of an Assessment System} {\BWorkshops:\b\n - Benefits of a European Expert Network\n - Guidelines for Teaching and Education\n - Assessment Systems for Quality Promotion.} \img {img/euromaint/round_tables.jpg} {Aberdeen} {Workshops during the meeting.} \h2 {EFNMS-Meetings} \p {15 and 16 May 2009, Trondheim (Norway)} \img {img/efnms/trondheim.jpg} {Trondheim} {Trondheim - a town with history.} \h3 {Visit Statoil} \img {img/efnms/statoil_1.jpg} {statoil} {Welcome message from Mrs. Eli Sivertsen, head of material sciences.} \p {Mrs. Sivertsen: Visual Management based on FMECA is our key for improving maintenance quality - through\n - Competence and Training\n - No safety critical equipment failures\n - No production losses.} {\BCompetence and Training:\b\n Practical people are trained in failure mode analysis.} {\BCriticality:\b\n Criticality factors are analysed in a bottom up approach - first the equipment then the whole plant.} {\BProduction losses:\b\n Integrated Operations is the key word for success:\n Collaboration across bounderies and real time monitoring allow safe and fast decision making.} \img {img/efnms/once.jpg} {statoil} {Once upon a time ...} \img {img/efnms/conf.jpg} {statoil} {Video-Conference: a tool for real time communication.} \img {img/efnms/per_schjolberg.jpg} {Per Schjolberg} {Per Schjolberg, SINTEF.} \h3 {EFNMS General Assembly} \img {img/efnms/mirta_and_guido.jpg} {Mirta Baranovic} {Mirta Baranovic left the Board of Directors EFNMS.} \img {img/efnms/sean_hennessy.jpg} {Sean Hennessy} {Sean Hennessy (IE), new member of the Board of Directors EFNMS.} \img {img/efnms/richard_edwards.jpg} {Richard Edwards} {Richard Edwards, the new member from UK in the General Assembly EFNMS.} \h2 {MM 2009: Maintenance Management Conference} \p {Forth International Conference on Maintenance and Facility Management\n 22 to 24 April 2009\n Consiglio Nazionale Dell'Economia e Del Lavoro,\n Rome, Italy} \h3 {Responsibility, Quality and Maintenance in the Healthcare Sector} \p {Maintenance is a key factor in the frame of quality management in hospitals.\n 30 to 50 % of hospital costs are "Non Quality costs".\n For reducing "Non Quality Costs", a good maintenance culture can have an important impact.\n Quality means:\n - Cleanliness\n - Maintenance of structure\n - Maintenance of buildings\n - Maintenance of equipments, including calibration\n - Perfect sterilization\n - Intelligent purchasing and outsourcing.\n Medical and non-medical factors have an influence on the feeling of the patient.} {Quality assurance is not enough - Quality Management is needed.\n Quality Management includes training, public sector skills, customer related services, team building, continuous improvement, etc.} \img {img/italy/mm_2009_opening.jpg} {} {Health Care Opening Session, chaired by the President CNIM Francesco Paolo Branca (IT).} \img {img/italy/mm_2009_gulasci_rose.jpg} {} {Andreea Gulasci (BE), Coordinator in the Organising Committee MM 2009 and\n Norman Rose (UK), Chairman of the European Round Table on Services.} \h3 {Technical sessions} \p {Sustainability is the key word for to-morrow: \n - Safety\n - Energy-saving\n - Carbon prints (CO2)\n - Recycling} {Corresponding tools: \n - Corporate (Social) Responsibility\n - Quality Management\n - Learning organization\n - Team working\n - Kaizen\n - Standards\n - Qualification and Certification\n - Efficiency in Spare Part Management.} \img {img/italy/mm_2009_opening_2.jpg} {} {Opening of the Technical Sessions, chaired by Giancarlo Paganin (IT), Politecnico di Milano.} \img {img/italy/mm_2009_plate.jpg} {} {Technical session on Integrity Management, chaired by Cathrin Plate (DE), Fraunhofer Institute.} \img {img/italy/mm_2009_morino.jpg} {} {Teresa Murino (IT), University of Napoli in discussion with Francesco Paolo Branca (IT).} \img {img/italy/mm_2009_participants.jpg} {} {Perfect ambiente.} \img {img/italy/mm_2009_participants_2.jpg} {} {The young generation.} \img {img/italy/serena.jpg} {} {Serena Liccardi (IT), Conference Coordinator: Thank you for the perfect organisation.} \p {Guido Walt,\n Member of the Scientfic Committee} \h2 {Train the trainers AZ SBV\n Innovation} \img {img/training/entrence_azsbv.jpg} {} {Training Center AZ SBV, Sursee} \p {3 April 2009\n Training Center of the Swiss Master Builders, Schweizerischen Baumeisterverbandes (AZ SBV), Sursee\n Switzerland} \h3 {Training directors, AZ SBV} \item {Beat Jenni, Director AZ SBV} {Urs Mathys, R+D Training} {Thomas Stocker, Building construction} {Christoph Ruchti, Civil engineering} {Christoph Wyss, Management and Financial} {Markus Enz, Life science, technology and science} \img {img/training/leiter_azsbv.jpg} {} {The directors AZ SBV.} \h3 {Beat Jenni: Quality of training and education} \item {Advantages for the participants} {Efficiency of the training} {Best practice} {Understandable training sequences} \p {The training processes have to be managed: The trainer is architect and coach of the training.} \h3 {Urs Mathys: Didactics and expertise} \p {Training is based on profile and qualification. Corresponding programs are necessary.\n The profile / needs of expertise can be described by the following six training steps:} \item {K1 to know} {K2 to understand} {K3 to apply} {K4 to analyze} {K5 to synthesize} {K6 to assess} \p {Didactics, an important tool for improving attractiveness of the learning process.} \img {img/training/sursee_music_640.jpg} {} {Thomas Rüedi, Euphonium und Raphael Christen, Marimbaphon,\n two brilliant musicians.} \h3 {Dr. Urs Guggenbühl and Ueli Rhiner, University of applied sciences St. Gallen: Innovation} \p {Innovation is nothing new for Switzerland. The challenge is to ensure that we remain innovators, continually seeking new solutions.\n Good innovations should consider the needs of all stakeholders. Acceptance and sustainability will be the result.} \img {img/training/catering_azsbv.jpg} {} {Communication in the lounge.} \h2 {Training Days 2009 and\n easyFairs - Maintenance Switzerland} \img {img/wbt/messe_zurich.jpg} {} {Zurich Exhibition - Zurich-Oerlikon} \p {11 and 12 February 2009\n Zurich Exhibition - Zurich-Oerlikon\n Switzerland} \img {img/wbt/registration.jpg} {} {Registration} \p {Zum 2. Mal wurden die Weiterbildungstage durchgeführt.\n Das Ziel der Weiterbildungstage ist es den Wissensaustausch unter Praktikern und zwischen Praktikern und Experten im Bereich Instandhaltung und Facility Management zu fördern.} {Dazu wurden zwei Programme (I & II) angeboten, die allen Interessierten eine Auswahl zwischen theoretischer und praktischer Aus- / Weiterbildung ermöglichten.\n Zudem konnte gleichzeitig Einblick gewonnen werden über neueste Trends und Systeme auf dem Instandhaltungs- und FM-Markt durch den Besuch der easyFairs Maintenance Schweiz, die Schweizer Fachmesse für industrielle Instandhaltung und Facility Management.} {Programm I: M & FM Weiterbildungstage\n - Sektion A - Automation und Antriebstechnik\n - Sektion B - Energietechnik / Energieeffizienz} {Programm II: Maintenance and Facility Management Summit 2009\n - Instandhaltungsmanagement\n - Facility Management} \h3 {Programm I - Automation und Antriebstechnik} \p {Programm:\n Einfluss der Instandhaltung auf die Produktion ohne Verlustquellen – Analyse einer Supply Chain, Renzo Longhi, SUPSI\n Instandhaltungs-Systeme & Diagnostikverfahren, Guido Schmidt-Chiari, KISSLING & CO.\n Fehlerdiagnosen an Praxisbeispielen dargestellt, Guido Schmidt-Chiari, KISSLING & CO.\n Antriebstechnik und Funktion eines Frequenzumrichters, Fredy Erb, CONTROL TECHNIQUES} {Praxis-Parcours «Automation und Antriebstechnik»:\n Praxis mit SIMATEC - Instandhaltung und Wartung von Wälzlagern, Peter Steffen\n Praxis mit SUVA - Sicherheit in der Automation - ein Thema der Instandhaltung, Maurus Adam\n Praxis mit GUBSER SERVICE - Laserausrichten am Beispiel einer Kupplung, Gallus Gubser\n Praxis mit BALLUFF - Universale Schnittstellen für die industrielle Kommunikation, Isidor Martinez\n Praxis mit CONTROL TECHNIQUES - Inbetriebnahme von Frequenzumrichtern, Fernwartung und -überwachung, Fredy Erb\n Praxis mit SUPSI, Lugano, Null-Verluste: Stellenwert und Rolle einer effizienten Instandhaltung, Renzo Longhi und Davide Ceglie.} \void {
}
\img
{img/wbt/modul_logistic.jpg} {}
{Praxis mit SUPSI: Null-Verluste\n
Renzo Longhi und Davide Ceglie, unterstützt durch Frau Wenger, Messe Schweiz}
\h3
{Programm I - Energietechnik / Energieeffizienz}
\p
{Programm:\n
Energie-Effizienz aus der Sicht des Energielieferanten, Marko Virant, AVIREAL AG\n
Energie-Effizienz aus der Sicht des Gebäudebetreibers, Marko Virant, AVIREAL AG\n
LC-Assessment zur Bewertung der Nachhaltigkeit von Gebäuden, Hans-Jörg Althaus, EMPA\n
Besichtigung des EAWAG-Forums Chriesbach, Einführung Stefan van Velsen, 3-Plan Haustechnik AG}
\void
{
\n
Die Herren Hans-Jörg Althaus, EMPA und Marko Virant, AVIREAL}
\img
{img/wbt/chriesbach_int.jpg} {}
{Atrium des Eawag Forums Chriesbach}
\void
{
\n
Herren van Velsen, 3-Plan Haustechnik AG und Lichtensteiger, Eawag}
\img
{img/wbt/dach.jpg} {}
{Rundgang, auf den Dach des Eawag Forums Chriesbach}
\img
{img/wbt/gruppe.jpg} {}
{Gruppenphoto.\n
Besten Dank den Herren van Velsen, 3-Plan Haustechnik AG und Lichtensteiger, Eawag}
\h3
{Programm II - Instandhaltungsmanagement}
\p
{Programm:\n
Effizienz im Fokus - Null-Ausfälle / Null-Instandsetzung, Renzo Longhi, SUPSI\n
Weiterbildung im Fokus - Nachdiplomkurs für Instandhaltungsmanagement, Prof. Christoph Heitz, ZHAW\n
Verantwortung im Fokus - ATEX-Richtlinien, Maschinenrichtlinien und CE-Kennzeichnung, Guido Schmidt-Chiari, KISSLING & CO\n
Integrity Management im Fokus - Normen für die Instandhaltung, Guido Walt, WEAR-MANAGEMENT\n
System im Fokus - Normen im Bereich Facility Management, Marc Christen, ETH-Rat, Stab Immobilien\n
Prozesse im Fokus - Prozessgestaltung in der Instandhaltung, Dr. Ekkehard Schweizer, Six Sigma Europe GmbH}
\void
{
\n
Prof. Hosang, ZHAW und Dr. Schweitzer, Six Sigma Europe GmbH}
\h3
{Programm II - Facility Management}
\p
{Programm:\n
Re-engineering durch Verbesserung, Kaizen – die 8 Arten der Verschwendung, Björn Kreisel, NOVENTA Consulting\n
Kaizen im Alltag, Impuls-Workshop, Björn Kreisel, NOVENTA Consulting\n
Betroffene zu Beteiligten machen - Nachhaltige Sortimentsoptimierung im FM, Roland Rubin, Spitalregion Rheintal Werdenberg\n
Weiterbildungsprogramm der ZHAW - Schwerpunkt Master Lehrgang, Barbara Keller-Foletti\n
Die Quadratur des Kreises - Logistik im Facility Management, Dominik Utiger, Klinik St. Anna Luzern.}
\img
{img/wbt/noventa.jpg} {}
{Re-engineering durch Verbesserung, Kaizen – die 8 Arten der Verschwendung,\n
Björn Kreisel, NOVENTA Consulting}
\h3
{Zertifikat}
\p
{Alle Teilnehmer der Weiterbildungstage erhielten ein Zertifikat.}
\h3
{Ausstellung: easyFairs - Maintenance Schweiz}
\img
{img/wbt/expo_impression.jpg} {}
{Die Ausstellung war sehr gut besucht.}
\p
{Guido Walt,\n
Project management MFS}
\inc
{contactus}